A few nights ago, I was standing behind the bar of the restaurant where I work, polishing glasses and chatting up the bar patrons. A couple of men about my age sauntered in, pulled up at the bar, and each ordered a whiskey neat with an Old German back. I knew they were cooks, mostly from the drink order, partially from the weary looks on their faces, but also because I've seen them on the line before at their hot spot of a restaurant.
I asked them how everything is, and one of them kindly but absentmindedly responded, "Great, thank you." Reminiscing on my own day and in spirit of small talk, I asked, "Did you get to enjoy the sunshine today?" I thought about the walk I took after my morning gig and before I came into the restaurant, strolling downtown in the sunshine and basking in the warmth after months of soggy, cold, gray wetness.
One of them looked at the other and mumbled, "Well, sort of, a little bit, this morning before I had to be at work today." The other one did a side-to-side shake with his head in agreement with the "so-so-ness" of the morning sunshine, squinting as if he was having to think really hard to remember. They sighed in unison.
It's subtle, but I know this tone. I know it because I've done it, probably countless times. It's the "I'm a line cook and I work really fucking hard, so hard that you have no idea how hard it is to work this hard, you behind the bar polishing glasses... I just got off a twelve hour shift, and I can barely recall what I had to eat today, much less what the fucking weather was doing twelve fucking hours ago, plus I don't need sunshine when I just killed it on the line tonight, so you and your sunshine can go kiss my ass" tone.
I wanted so badly to tell them, "I've worked hard too, I know exactly what it's like, I swear!" I wanted to give them a run-down of all the shitty hours I've worked and all the sunny days I've missed and how I truly understand exactly what they mean, even though they don't know me from Adam. I wanted to scream that I work hard now, and I was in fact just finishing the tail end of working a double, but I know it's pointless, because I'm not a line cook. Not anymore.
And obviously it's neither the time nor place, so instead I nodded and smiled and came back with more pleasantries about how nice the weather has been for business and how happy we were to be busy that night. "Oh, yeah, we were slammed tonight too!" The return to work talk is all it takes to right the ship, and they finished their drinks, regaling me and each other with tales of getting crushed on the line.
They left happy and tipped heavy.
Portland waterfront in its sunny Saturday glory
Monday, April 23, 2012
Choosing Sunshine
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Ingrid
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12:55 AM
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Labels: line cooking, portland, restaurants, work
Wednesday, April 18, 2012
In flux
I've been feeling the itch to write lately. It's been five months since my last meager update, and so much has transpired since then that I almost don't know where to begin.
These past few months have me running around like a headless chicken (albeit a hardworking one), writing and executing menus for events for an amazing commissary kitchen and event space, working front-of-house in an awesome restaurant in town, picking up random catering gigs for friends in need, helping my friend Nong open up her second cart in February and then third location last month, basically being your typical BOH/FOH gun-for-hire. I'm lucky to get as much work as I do. Serving, bartending, bussing, prepping, grilling, menu-writing, sausage-making, pie-rolling, working cash registers, I've been doing it all. It's been sometimes crazy but mostly fun, and thanks to all these extra gigs, I'm able to round out my schedule so I'm paying the bills and I'm still able to go hiking with Jeff and the dogs when we feel like it.
Somewhere in there, I also managed to take a trip to Taiwan, my home country, and where almost all of my relatives live. There, I experienced the usual "So when are you getting married/having babies?" from all of my aunts and uncles, and my beast of a paternal grandmother, my sole surviving grandparent and an incredible woman. I also ate the shit out of some classic Taiwanese cuisine, from traditional breakfast fare that I've sorely missed to an incredible omakase sushi experience at Kitcho. And oh the shopping! I managed to squeeze all the eating, cavorting with family and more eating into five jam-packed days, and when I finally kicked the jet lag after getting home, I immediately got to work making shaobing, the classic sesame flatbread served at breakfast. I've been half-joking with one of the owners of the restaurant I work at (who happens to be Taiwanese-American as well) about doing a Taiwanese brunch with all the fixings.
Aside from my time in Taiwan, I've been working an average of two to three different jobs a week. As much fun as it is, in my heart, however, I know this isn't sustainable. One week I may work six days in a row of mostly doubles and some triples (like this past week for example), but another week may only see me working three or four shifts. I think if I were ten years younger I might be okay with this kind of inconsistent schedule, but frankly, I'm at a point where I'm starting to plan for a future, maybe a family, and having a solid career plan would be great.
So yes, even though I'm busy as shit most of time, I'm struggling with keeping really focused on a goal. I still don't have aspirations to be an executive chef of a restaurant, though for a while there while I was line cooking I just put my head down and went with the flow until I realized it truly wasn't what I wanted. So what exactly is it that I do want? I'd love to be a private events chef full time, but the demand for that isn't there right now, and I don't want to go into full-time catering either. I'm becoming more and more obsessed with the service aspect of this industry, especially working as a server and barback for the restaurant I work at, and part of me wonders where that could take me, as that is what got me into restaurants in the first place. But I still love working with my hands, touching and fabricating food, creating meals that people remember. I need something that will sustain myself, my future, and my health and well-being. Kitchen work on its own is not made for "futures". It's made for right here and now, and living paycheck to paycheck, and though I'm physically living that reality, in my brain I've moved beyond that. Like I said, unsustainable.
I wish I had something more focused and picture-perfect to offer you, readers, but this is what I'm thinking right this very moment. Things are really good on the day-to-day, but I'm doing an awful lot of ruminating on my future.
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Ingrid
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9:00 PM
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Labels: Kitcho, life goals, restaurants, Taiwan, work
Sunday, November 13, 2011
Since I stopped line cooking
I've gained ten pounds. Not being on my feet 12 hours a day + eating two or three rounded meals a day will do that. I've joined a gym to try and counterbalance this effect.
I've stopped having bad cooking dreams with unending ticket machines and order-fire everything.
The hair on my left arm has grown back.
I've worn heels more than once in two months.
I spent an amazing month with family and friends in North Carolina and 10 gorgeous and memorable days in New York.
I'm cooking more at home than I have in years. Lucky Peach magazine yielded a glorious ramen broth and noodles that we ate for days.
I wrote and executed my first menu for which total strangers paid actual moneys (8 courses!) and I didn't go down in flames.
I taught my first cooking class (also, no flames).
I've continued to keep my hands busy via catering gigs and helping prep for Jeff's awesome supper club.
I miss seeing my work friends, I miss the intense veg prep and butchery, I miss the butterflies-in-your-stomach buildup to service, I even sorta miss doing the dance. But I don't miss pushing out hundreds of covers with sweat burning in my eyes while running on coffee and a bad sandwich. Does that make me lame?
How I spent my summer vacation
Jeff in blue crab heaven in Folly Beach, SC
Some of the best tacos I've had exist in Greensboro, NC
We carried her outside because she loved the outdoors. RIP, Garbanzo
Mom on the Blue Ridge Parkway
Plating grilled squab with smoked cherry gastrique. See the rest of the pics and menu here
Making the Momofuku ramen recipe from Lucky Peach magazine
I make weird faces when I teach
In Jeff's parents' backyard in the Hudson Valley for his nephew's viking-themed first birthday party
Peels for lunch, where we met Shuna Lydon (thanks, David!)
Momofuku Noodle Bar. Pork buns were totally worth the hype
This avocado at Prune blew my fucking mind
Sylvia and Jeff mean mugging for dim sum
Embracing full tourist mode
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Labels: lucky peach, restaurants, work
Friday, July 22, 2011
Beyond Line Cooking
Truth be told, I never seriously considered becoming a line cook when I entered culinary school. I thought that I might be a caterer, or an event planner, or maybe a food writer. Then fate stepped in and off I went down the rabbit hole.
Three years later, here I am, having landed my first lead line cook position under an esteemed Thomas-Keller-trained chef, for the re-opening of a classic Portland restaurant. I achieved my goal of working all the stations at my last restaurant, and when the opportunity came to take a leadership position and try something new, it was an opportunity I couldn't turn down. 
Butchering whole King salmon at work. Fun as hell, and this particular fish was one of the better cuts I've made
I've learned so much at my new gig, from butchering whole fish and breaking down primals to actually having a voice on the line as kitchen-side expediter. My boudin blanc touch is getting better by the day. Although I am not officially a manager, my job includes some management duties, and it's been really educational to exercise that part of my self.
But I've recently found myself in this constant state of 'What's next?' I think there comes a time in every line cook's career, probably many times for some cooks, where he or she wonders when it'll get better. It's hard for me NOT to think about it, especially when the grueling services, long hours and hard physical labor have taken their toll. I don't kid myself in thinking I'm a young flower; I'm officially in my thirties after all, and keeping up with kids 10 years younger than me ain't as easy as it used to be.
There is a beauty in perfecting your craft, and getting your technique just right, finding focus and making it right every time, and I have found that beauty in line cooking. Romance aside, however, doing the same thing night after night, in the same physical space, hundreds of covers after hundreds of covers, can truly qualify as backbreaking, soul-crushing work. It's why line cooks tend to meander, and it's why a couple of years in any one kitchen seems like a lifetime. For a cook my age, it's hard not to question why you're working twice as hard as your cubicle-sitting peers for a fraction of the money and none of the benefits.
So it comes to this…
For the past six months or so, I've been feeling extremely conflicted about my work. I'm a cook, so why don't I love line cooking the way I used to anymore? Why would I find that when I sat down to write a blog entry, I couldn't write with the same gusto for what I do for a living? Where did my fascination for it all go? I would start to write, only to come up with some bitchy cook blog that I didn't actually want the public to read, lest I or my workplaces be judged to Yelp death.
I tortured myself with guilt over my lack of love for my work, and overanalyzed it all to a pulp. "Most of my coworkers seem totally happy being line cooks, and they've cooked for longer that me… why can't I handle this? Am I just being lame?" But in all that analyzation, I realized this simple fact: Since I started cooking professionally, I've been mainly working in restaurants that seat an average of 140 guests, with lunch, happy hour, dinner and late night. My current workplace has the clusterfuck of Sunday brunch added to that. 300-400 covers a night with barely a respite, thanks to my great luck with working in successful restaurants… it doesn't really seem like a puzzle why I was starting to burn out, or why I was starting to associate cooking with resentment.
My amazingly patient boyfriend will laugh at me for saying this now, but in retrospect the answer to all my conflict and self-questioning seems so simple. It wasn't cooking that I was learning to hate; it was cooking in this volume, in this environment, under this pressure. Certain cooks thrive under the pressure and live for the adrenaline. While it was satisfying for a while, I've come to realize I am truly not one of those cooks. And I'm totally fine with that.
I've had moments where I've thought, "Quit whining, Ingrid, you just need to pay your fucking dues like every other line cook out there." But what makes me think even more so that I'm totally fine with not being a line cook is the fact that at the top of this particular pyramid is the Executive Chef position, what most line cooks aim to be, and quite frankly it's not what I want for myself. I see how hard all of my chefs work, and how hard they've worked to get to where they are now, and I honestly don't think I have the willpower to work 16-hour days six or seven days a week, being pulled in a thousand different directions while being responsible for every plate that goes out. I love food, I love cooking, and I'm not afraid of hard work, but I don't have the drive to be that kind of boss.
So what now? This is by no means the end of cooking for me; I'm simply stepping away from this kind of cooking before I become the angry lifer that I've seen often enough to know better for myself. I'll be completely honest; there have been times in the recent past when I've been so frustrated I've thought about quitting kitchen work altogether. I've considered going the nine-to-five route, becoming one of the cubicle-sitters, collecting benefits and a retirement fund and the whole nine yards. But talk about soul-crushing; I've brought myself to tears just thinking about it.
I know I'm a cook, I know I can cook, and pulling off a seven-course wine dinner for total strangers (with the awesome exception of Brian Wilke, the Exec Chef of OCI, and his wife) while having a fucking blast last week only cemented the fact that I feel far more comfortable on the kitchen side of the pass than as a diner. But I'm ready for a change of pace. I'm ready to not push out hundreds of plates a night. I'm ready to take care in every single goddamned dish that reaches a diner without the crushing pressure of "just get it out, we've got a six-ticket pick coming up next!" To have work that fully interests me and engages me in every way.
I've been so lucky to work for some amazing chefs, and my current chef has been so awesomely understanding about my decision. When I told him what I've been thinking, he said it best: "I've always told my cooks, 'If you don't love it anymore, it's time to move on.'" I lost my love for cooking, and I'm ready to get it back full time. I'll be at my current workplace until August, but after that I'm taking a break to go back to North Carolina for a few weeks. There's a cross-country trip with my mom in the works, and some time to spend with precious family members.
I have some ideas marinating for my future with food, but just reaching this point of clarity is beyond satisfying. And I'm totally okay resting here for a minute.
Posted by
Ingrid
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1:10 AM
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Labels: cooking, line cooking, restaurants, work
Wednesday, March 23, 2011
To You, Restaurant Worker
It's well into 2011, and I can't help but notice that I let the yearly summary for 2010 fall by the wayside. It seems cheap to try now (o hai late March! Nice to see you!), so instead please let me take a minute here to give thanks.
This goes out to you, fellow line cooks, for keeping my spirits up day after day. We're in it together, and when one of us goes down, we all go down. We're a silly dysfunctional family, but we are family. So thanks for keeping your shit together, and helping me keep my shit together. Thanks for trying to make our workplace better every day. This is for all the times you finished my prep as I was deeply weeded in happy hour tickets. For the high fives and fist bumps as we trade jokes and talk shit. For the cooking protips you've given me, from faster grapefruit segmenting to better butter basting. For the music and books and great/bad movies you've brought into my life. For giving a shit, and for making this time matter. Thanks, line cooks, for having my fucking back.
This goes out to you, chefs past and present, for working harder than anyone else in the restaurant. For having the patience to answer my endless and sometimes dumb questions. For having my proteins properly butchered and portioned, and my sauces perfectly seasoned and ready to go. For guiding me through everything from vinaigrette prep to lamb butchery, slowly but surely, over and over. For walking me through that method again after I screwed it up while your precious food cost suffered. For not firing me every time I fucked something up, which was quite a lot. I swear I'm getting better. Chefs past and present, you've all made an impression on me, and I feel insanely fortunate to have worked under each and every one of you.
This goes out to you, restaurant owner, for having the best kind of energy a person could have. You walk in and energize the entire staff. How you manage to seem even more spritely as your empire continues to expand, I may never know, but you are an inspiration to every single one of your grateful-as-hell employees. I never feel like an underling with you; you manage to make me feel like an industry peer. That's badass.
This goes out to you, dishwashers, for keeping my shelf stacked with clean pans so I'm never wondering how I'll fire this next 12 plate pickup. For dealing with all the shit that gets put in your area. For letting all of us invade your space. For doing all the shit that no one else wants to do--scraping burners, mopping stairs, taking mats. For scrubbing out my burnt messes, for taking my dirty pans without asking, for keeping me stocked on ramekins and pint containers on the daily. For keeping an eye out for that one tall squeeze bottle or that particular whisk. For teaching me how to say "dance" in Spanish. The restaurant would not run without you, and don't think we don't know that.
This goes out to you, servers, for siphoning out most of the bullshit before it gets to the kitchen. Sometimes I'll find myself daydreaming about the money I made in my serving days, and sometimes I'll look at you across the pass and think of how good you have it while I'm drowning in pastas and fish and chicken. And then I remember the bullshit. The demands, the entitlement, the "allergies", the my-server-is-my-slave attitude. 95% of patrons are nice, but that 5% that isn't is the loudest, worst type of person you could ask to interact with, and you, server, do a commendable job of holding their hand and dealing with them without us ever having to be a part of it. Thanks for alleviating some of the already-high pressure for the kitchen.
This goes out to you, hosts, for pacing us out properly. For checking in on us frequently to see how we're doing, and to slow seating down if we're getting crushed. It's far easier said than done when you have hungry-slash-angry mobs at the door, demanding to be seated lest their blood sugar get any lower. They want this table, not that one. They don't want to sit at the bar but they don't want to wait. I've hosted in the past quite a bit, and it's a job that can make you hate people pretty quickly. The only job I ever walked out on without a proper resignation was as a host at a Beverly Hills wine bar and bistro. And boy did I walk out. At 7PM on an overbooked Saturday night. In hysterical tears. So, thanks, hosts, for being the most underrated employee on the floor.
This goes out to you, bartenders, for killing it night after night. You dance the dance just like we do, but you have the added weight of providing skilled service with a smile. You're the last one to leave the restaurant in the wee hours of the morning, and I know you know what it's like to pull long hours. Thanks for pouring me drinks after a crushing shift, and thanks for all the good talks and fanciful bar knowledge. I've learned more about cocktails and beverages in the past year than I have in all my years prior, and I have mostly you, bartenders, to thank.
And for everyone else that I've failed to call out specifically (and I know there are a lot of you), thank you thank you thank you. You know who you are.
Posted by
Ingrid
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1:19 AM
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Labels: restaurants, work
Tuesday, December 07, 2010
On not having The Fear

Hell of quenelles: Caramelized onion and crimini mushroom duxelle, to go on cream cheese tart puffs. These, plus tomato-bacon jam on black pepper cheddar crackers, were the apps for Thanksgiving Overkill 2010, to be written about at a later date. Instead I'm writing about something that all line cooks know well...
The restaurant I work in is fortunate enough to be busy basically every night. Dealing with this busyness night after night is not easy; along with three to four hours of prep work, we work a seven or eight hour service between happy hour, dinner and late night, and since almost all of our patrons are walk-ins, we never really know exactly how much of anything we're going to sell. Some nights it's all steaks, and some nights I'm getting killed on pastas and fish. More often than not all the stations are getting hit equally hard. I prep as well as I can, trying to get ahead a day or two to lighten my load, and I'll still frequently find that I'm well wiped out for mise en place at the end of the night. Nothing like a monster prep list the day after getting killed the night before. It's definitely a routine that takes getting used to.
Despite the insanity of service and feeling like I'm over it by the time the last few tickets roll in, I noticed recently that it's been a while since I had The Fear during service. Recognizing The Fear in a cook is quite easy: It's the deer-in-the-headlights panic, sweat beading down his temples, limbs flying, pans clanging and catching fire, filthy apron and side towels, moving too fast for his own good. It's what cooks call "going down", as in "in flames". You're brain is overloaded, you've lost control and you have no idea how you're going to get any of your plates out. You're trying to do too many things at once, your station is a total mess, and worst of all The Fear is paralyzing--you're rudderless, a sinking ship, and you're taking the rest of the line down with you.
It's not a pretty thing to observe and it's downright horrible to experience. It's gut-wrenching, nauseating and disorienting and tends to leave you in a haze for hours, sometimes days. After a Fear-dominated service, your coworkers keep their distance; they don't really know what to say to you, except your chef who is most likely gearing up to give you a verbal ass-kicking.
Thinking back on it, the first few months of working the hot line at my first restaurant was almost entirely dominated by The Fear. I would wake up dreading service, stomach in knots on the way to work, quietly wigging out while attempting to concentrate on prep. Once service started I constantly needed my chefs and coworkers to pull me out of my mess, and I didn't see how it was humanly possible to put out so many perfect plates in such a short amount of time. I could feel my coworkers' eyes boring holes into my slow-as-molasses head as they impatiently waited for me to catch up.
But I'd watch my chefs and fellow line cooks do it, seasoned vets that they were, putting up beautiful plates (and a lot of them) while hardly breaking a sweat. They were busy, no doubt about it, but watching them cook was mesmerizing. It was an effortless grace, no wasted movements, their stations cleaner than I could imagine. It was possible--I was watching it happen right in front of me--but I couldn't wrap my head around how I would ever be that fast or clean.
I remember one night during my first few months of line cooking, after a particularly bad pickup my sous chef pulled me aside and admonished me for being sloppy and unorganized. He saw the resulting consternation on my face, shook his head and pointed down the line to the saute cook who was putting up multiple plates. "Look at his station. It's spotless, and he has eight plates coming up. He's totally organized. You need to work like that." I suddenly became acutely aware of the mess on my station--my filthy knife askew on my wet cutting board, my counters and ranges strewn with salt and herbs and sauce, even my chefs' whites that were no longer white, thanks to various handprints and food stains. I felt ashamed and defeated. I'm pretty sure I went home that night and cried, but I came back to work determined to improve.
Organization and cleanliness have everything to do with The Fear. When I first started cooking, I was learning things and practicing habits that now seem like second nature. Arranging your 9th pans in the same order, putting your pepper grinder and oil bottle back in their place every time, lining up your plates the same way, wiping your station after every pick-up--it's mise en place, "everything in its place". After you've done it for a while it's easy to forget that cooking is a learned skill. I didn't go into the kitchen knowing that putting everything where it belongs was so essential.
You practice organizing the right way night after night, and slowly but surely the other good habits start to creep in: timing all your picks just right, keeping an eye on the heat on six different burners, knowing what's in your oven and when it comes out, watching the color on your sear, using the right utensils for each action, knowing exactly what you have on fire with what allergies and what amendments without having to look at the tickets. Seeing five minutes in the future and 10 steps down the road at all times.
Two years after my sous chef's admonishment, I'm finally beginning to feel like I have a pretty good handle on this thing. It's rare that The Fear rears its ugly head, and when it starts to creep in on an insanely hectic night, I can bat it down with a few deep breaths and a quick stop to reassess my all-day. I don't claim to be completely free of The Fear, and I'm certainly not the most organized cook. My first few days on saute were peppered by several Fear-like moments of panic, feeling gut-wrenched from over-searing a chicken or forgetting that half-order of pasta. I've settled into saute pretty well, however, and I'm really enjoying line cooking again. I'm rediscovering cooking in a way, and it feels damned good.
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Ingrid
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2:27 AM
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